Privacy Policy

Smartway Media Pvt. Ltd. ("we") runs mustprint. This policy explains how we handle your personal information, in line with India's Digital Personal Data Protection Act, 2023.

• Order details: name, mobile number, email, delivery address, and GST number if you give one.
• Your designs: logos, photos, names lists and files you upload for printing.
• Messages: what you send us through forms, email, phone or WhatsApp.
• Website data: basic technical information such as your IP address and browser, used to keep the site secure and working.

• To print, pack and deliver your order, and to send order updates.
• To answer your questions and quote requests.
• To send offers and news, only if you ticked the box to receive them.
• To keep records required by tax and accounting law.

We share only what is needed with:

• courier partners, to deliver your parcel,
• our payment partner, to process online payments,
• our email and hosting providers, who keep the website running.

We never sell your personal information.

Files you upload are stored privately and used only for your order. We keep them for a while so reorders are easy; ask us any time to delete them.

We use small cookies to remember your cart, wishlist and session. We do not use them to follow you around other websites.

The website uses encryption (HTTPS). Card and UPI details are handled by our payment partner and never reach our servers.

You can ask us to show, correct or delete the personal information we hold about you, or to stop sending you offers. Write to mustprintindia@gmail.com. Complaints can go to our grievance officer, the Customer Care Manager, at mustprintindia@gmail.com.

If we change this policy we will update this page. The date at the top shows when it last changed.